Hotel Olas Altas Suites Departamentos (Puerto Vallarta, Mexico)

Travellers looking to enjoy Puerto Vallarta's sandy beaches find the hotel to be conveniently positioned. The property is less than 200 metres from Los Muertos Beach and the Malecón - the oceanfront promenade.

The hotel is located in Puerto Vallarta's Romantic Zone, a neighbourhood that is home to a vast array of restaurants, bars and gay-friendly establishments. As such, guests will find no shortage of places to eat nearby.

Previous guests have had pleasant things to say about the hotel's housekeeper. According to reports, this friendly individual will go out of her way to try and assist guests with their needs.

With no on-site reception, check-in has proven problematic for many guests. Unlike a traditional hotel, guests can't just walk into the hotel and be shown their room. Instead they are required to call a number and wait for a member of staff to show up. Reports of unanswered phone calls and long waits are fairly commonplace. Additionally, check-out can also be problematic.

The hotel is Rodolfo Gomez, a street that is said to attract a lot of traffic, both in terms of vehicles and foot traffic. As such, rooms facing out onto the street can suffer from noise pollution, in turn making it difficult for guests to rest and relax.

Although the hotel advertises free Wi-Fi, reports suggest that the signal is weak to the extent that it's almost non-existent. As a result, it can difficult for guests to stay connected during their stay.