Positive Reviews
positive:
Very convenient location
Guests appreciate the hotel's central location, which makes it easy to explore the city's sights including the nearby Palace of Culture and Science and its many churches. Public transportation is within walking distance as are many restaurants and shops.
positive:
Wonderful wellness area
The gym and sauna located on the top floor reportedly have ample and new fitness equipment, and the scenic views of Warsaw provide additional motivation to use the wellness center.
positive:
Helpful staff most of the time
Most guests report that staff members are quite helpful and professional but that they are also understaffed at the front desk, making check-in and check-out a rather lengthy procedure.
Negative Reviews
negative:
Don't count on Wi-Fi
Guests report that the hotel's Wi-Fi is not stable and requires frequent logins, with several remarking that the only reliable connection can be established in the lobby. Business travelers recommended not counting on the hotel's Wi-Fi at all.
negative:
Outdated bathrooms
Even though some of the public areas of the hotel have been renovated, some guests report that the bathrooms were in dire need of updating. They state that there were cracked tiles, moldy corners, and an overall dated look to the bathrooms.
negative:
Parking not ideal
Parking at the nearby facility is a bit bothersome, as guests with heavy or plenty of luggage reported a rather lengthy walk to the hotel. Furthermore, they cited that parking is quite expensive and you might be better off parking even farther away and relying on public transportation.