About Novotel Düsseldorf City West
A modern, four-star hotel with private indoor parking, the Novotel Duesseldorf City West is conveniently located within the Seestern Business Center.
Standard guest room amenities include a comfortable work space, flat-screen television, minibar, and complimentary wi-fi. Pets are welcome for an additional fee.
After a long day's work or sight-seeing, adult guests can unwind in the on site spa, which offers a sauna, steam bath, and fitness centre, while younger guests can enjoy the books, toys, and video games in the indoor play area.
Fine German and International cuisine is on the menu at Le Jardin, which opens onto a sunny terrace. Room service is also available 24/7.
The Novotel Duesseldorf City West is about three miles from the Old Town and Koenigsallee. Guests can quickly reach these and other city centre attractions via the Am Seestern U-Bahn Station directly opposite the hotel.
Positive Reviews
positive:
A great business decision...
As the hotel is located in the Seestern business centre, it is most popular with business travellers attending the city's famous trade fairs or visiting the nearby corporate offices. Yet many guests find they are also able to squeeze in some sight-seeing by taking the U-Bahn. The nearest station is a five-minute walk, and the ride to Dusseldorf city centre and the historic Altstadt takes about 15 minutes.
positive:
Bring the kids along...
Guests often say the rooms are "exactly what you might expect" for a Novotel in a business district; clean, comfortable,and spacious. Those travelling with kids note it is pleasantly "family friendly" for a business hotel, with free ice cream for the little ones as well as a pleasant indoor play area and stroller rentals.
positive:
A warm welcome and hot breakfast...
Many guests comment that they are welcomed warmly by friendly, helpful front desk staff, and praise the breakfast buffet for its wide array of hot and cold dishes. Some particularly enjoy their morning coffee with a side of sunshine on the hotel's private garden terrace.
Negative Reviews
negative:
Some wear and tear...
Several guests note that the decor is beginning to date, and that some of the carpets and furnishings are showing some wear. Though the rooms are comfortable, few would describe the overall feeling as "luxurious."
negative:
Not the greatest fit for the fit...
Fitness fanatics note the gym is on the small side for a hotel of this size, and could do with a second treadmill.
negative:
Lack of recognition for Platinum members...
Several members of the chain's loyalty program were disappointed in the lack of recognition for their hard-won status, while a few others have been let down by inconsistent housekeeping, long waits at the front desk, or indifferent responses to their concerns.