Hotel NH Collection Porta Nuova (Milan, Italy)

Guests say the world-class service will be noticed the moment you arrive. Staff are friendly and willing to do their best to meet your needs. They are helpful with directions, booking taxis, and making dinner recommendations. They also speak excellent English which makes you feel completely at ease.

Many guests say how unexpectedly spacious even the standard rooms are. The modern, elegant decor makes you feel completely relaxed. The walk-in cupboard storage provides ample room to store your belongings.

Within 10 minutes, you can reach the Centrale Train Station or the Milano Porta Garibaldi railway. Located in the business district, you'll have easy access to the metro or bus for touring all of the best sites in Milan.

Guests say this hotel feels like it's in need of a renovation. In general, it appears tired and worn out. Bathrooms are in need of replacement tiles and ceiling repairs. Carpets are also showing lots of wear. A little TLC would go a long way.

While this hotel offers an onsite restaurant, guests feel that the food is rather bland and tasted like it was frozen, not fresh, before being served. With all of the fantastic restaurant choices nearby, guests advise you to skip dining at the hotel and explore other options.

Guests report that the air condition feels ineffective, and you are forced to keep your window open to adequately cool the room. This means you can hear traffic noise throughout the day and night which is not conducive to a good night's rest.