Positive Reviews
positive:
Satisfying Stay
Overall, guests were also pleased with their accommodations. The rooms are clean, spacious and well-appointed, and the beds are comfortable. It is evident that many rooms were recently remodeled. Perks like free Wi-Fi, parking and breakfast made the stay even more satisfying.
positive:
Pleasant Personnel
The staff at Newport City Center is friendly, helpful, and accommodating. If you run into any problems, they will try to resolve it in an efficient manner. If you need suggestions on where to go or how to get there, don't hesitate to ask, as the staff is very knowledgeable about the area..
positive:
Lovely Location
Newport City Center boasts a lovely location, just two blocks from the beach, and conveniently close to Highway 101. The hotel is close the harbor, shopping, dining and attractions. It's also a very walkable area. In addition, the hotel is located across from the National Guard Armory, a popular location for many local events and festivals
Negative Reviews
negative:
Boring Breakfast
Most guests weren't too impressed with the breakfast offered, saying it's quite boring and carb-heavy, offering just coffee and pastries.
negative:
Old Amongst the New
Though many rooms were recently renovated, several guests thought modern updating is still necessary. Rooms that were not renewed clearly show their age. The carpets need to be replaced, and the walls need to be repainted. In addition, many guests didn't like the old fashioned TV and some were bothered by a stale smell of cigarettes in non-smoking rooms.
negative:
Weak Wi-Fi
Though most guests didn't have a problem with the internet, a few said that they had trouble connecting to the Wi-Fi, while others said it was just too slow to surf on comfortably.