Hotel New Victorian Inn & Suites Omaha (Omaha, USA)

Past guests have been impressed by the standard of customer service at the hotel. Reports indicate that the front desk is overseen by a friendly and courteous team, with many guests commenting on their positive interactions with staff.

The hotel is located at the I-80/I-680 interchange, approximately seven miles from downtown Omaha. Previous guests have found this to be a convenient location for getting into and out of the city.

The hotel’s outdoor swimming pool, open seasonally, proves very popular with guests. During the warmer summer months, guests enjoy closing out a busy day with a dip in the pool.

According to reports, some rooms at the hotel are looking a little ragged around the edges. Guests point out that some furnishings are scuffed, damaged, and generally worn down. It has been suggested that just minor improvements would raise the level of in-room comfort.

Both smoking and non-smoking rooms are available at the hotel. According to previous guests, this arrangement has left the hotel’s communal areas with the unpleasant smell of cigarette smoke. Guests also report that some smoking rooms share the same floor as non-smoking rooms, resulting in cross contamination.

The hotel’s in-room air conditioning units are said to be on the noisy side. Past guests report that these noisy units can be disruptive when it comes to turning in for the night.