Positive Reviews
positive:
Free use of all facilities
Guests like that all the facilities available are included in the price. The use of anything they need, such as a swim suit and gym clothing, is also included and so they are really able to make the most of the facilities on offer.
positive:
Spotlessly clean
Cleanliness
is often important to guests, particularly when they are sharing facilities
with others. Guests at this hotel say that it is very clean throughout, from
the shared bathroom and the spa down to their individual capsule. There is a
good supply of fresh towels and clean robes.
positive:
Excellent location
The vibrant
Dotonbori area, one of the most popular areas of Osaka for shopping, dining and
entertainment, is less than five-minutes walk from the hotel. When you want to
explore more of Osaka, it is quick and easy as the subway station is also under
five-minutes away.
Negative Reviews
negative:
Thin mattresses
While the capsules are thought to be a reasonable size, and so are not uncomfortable due to lack of space, not everyone finds the mattresses inside comfortable. Some guests say that they are quite thin and they are too hard for others, although this a matter of personal taste.
negative:
Small lockers
While the capsules are thought to be a reasonable size, and so are not uncomfortable due to lack of space, not everyone finds the mattresses inside comfortable. Some guests say that they are quite thin and they are too hard for others, although this a matter of personal taste. The lockers
provided for luggage are too small for guests to store a suitcase, more
suitable for only an overnight bag, so suitcases will need to be stored with
reception. This is inconvenient for some guests as it means regular trips to
reception when they want to get something.
negative:
No tattoos
As having
tattoos is frowned upon in Japan, guests who have tattoos are not allowed to
use the spa facilities. While there is no problem with you using this hotel if
you have tattoos, if you were planning to take advantage of the spa you will be
disappointed.