Hotel New India (Mumbai, India)

The staff at the hotel are felt to be one of the highlights for many guests. Reviews consistently praise the attitude of the staff and mention their polite and helpful manner. Having welcoming staff is something guests of this property value greatly.

There is Wi-Fi available at this hotel and guests describe it as of a good and fast quality. Multiple reviews praise the convenience of this facility and suggest the Wi-Fi can be utilised to a good standard in the rooms as well.

Many of the rooms are equipped with air-conditioning in this hotel and reviews report that this is generally of a good and reliable quality. Having the option of air-conditioning is greatly appreciated particularly during the hot months in Mumbai.

The hotel is repeatedly described as old and in poor condition by dozens of reviews. Guests state that the facilities and fixtures of the rooms do not match the photos listed by the property and therefore find the hotel to be a disappointment.

Many guests find the rooms of this property to be too small and as a result uncomfortable. Reviews mention issues with fitting luggage in the rooms, plus due to the small size there is not much in the way of amenities.

Guests find this hotel to be located in a particularly dirty and hectic area of Mumbai and can be somewhat overwhelming as a result. Reviews suggest that there is a great deal of noise pollution from the nearby traffic and that the dirtiness of the area is off-putting.