Positive Reviews
positive:
Clean, modern, no surprises....
The rooms are generally described as sparkling clean, well organised, and stylishly decorated...exactly what travellers familiar with the chain have come to expect for a Motel One. The raindance showerheads are a touch of luxury, and many find the beds exceptionally comfortable as well. The sound-proofing is also widely considered top-notch.
positive:
Lots of value for your Euro...
Guests widely describe the rates as more than fair or "honest," for the rooms, parking, and for the breakfast, which is an extensive continental style with regional favourites.
positive:
Friendly faces and a fab location...
The front desk and management staff frequently receive rave reviews for their friendly yet professional manner. Many guests are also pleased with how close the hotel is to the Ostbahnhof station, which puts them within easy reach of Marienplatz and the many other central attractions.
Negative Reviews
negative:
Bring your own soap...
Some guests are disappointed to discover the rooms lack "extra" amenities such as a kettle, fridge, or telephone. Some guests have also been inconvenienced by the minimal toiletries, noting that there is a complimentary shower gel but no hand soap or shampoo.
negative:
Not enough room for some...
Late arrivals have been irritated to find all the underground parking spaces taken, though the lot is described as "limited" in the hotel's advertising. Some guests find the rooms or breakfast area too cramped as well.
negative:
Unable to connect...
Some guests have reported difficulty accessing or maintaining a strong connection to the free Wi-Fi. Though most describe the staff as welcoming and helpful, a few guests have perceived the front desk personnel as unfriendly.