Positive Reviews
positive:
Cosy, comfortable rooms...
Guests generally describe the rooms as very clean and well organised, with stylish, modern decor. Many travellers sleep well in the comfortable beds, and also seem to like that the sink is separate from the shower area, which is on the small side but has been described as "exceptionally nice," with very good water pressure.
positive:
Very good value for money...
Though prices rise all over Hamburg during the city's famous trade fairs and this Motel One is no exception to the rule, guests widely agree that the hotel asks a fair price for the rooms, parking, and breakfast, which is fresh, plentiful, varied, and well managed.
positive:
Friendly, professional staff...
Most guests find the hotel staff to be very pleasant, helpful, and professional. The bar is a much valued amenity, as it offers light meals and snacks in addition to well mixed drinks, and most of the dining options in the neighbourhood are at least ten minutes away on foot.
Negative Reviews
negative:
Bring comfortable shoes...
The S-Bahn and U-Bahn stations are about 15 minutes away on foot, and the hotel is some distance from the harbour, altstadt, and other attractions. Tourists travelling without a car have described the location as "too remote" for a quick sight-seeing trip.
negative:
Stay off the street...
Guests in rooms facing the street have found the traffic noise to be an issue, though the sound insulation between rooms and the hallway is generally considered very good.
negative:
Not enough room for some...
While guests almost universally describe the rooms as small, for some they are uncomfortably tight; lack of storage for unpacked clothing and too little space to stow a suitcase are commonly reported issues.