Positive Reviews
positive:
Handy roadside location
Travelers appreciated the proximity of gas stations plus shopping and dining options. Moreover, there was ample free parking and access to the Boston Worcester Turnpike was a breeze, making it quick and easy to get to area attractions, golf courses, academic institutions, shopping malls and Westborough train station. Guests also liked the way the motel was located within striking distance of downtown Boston.
positive:
Low-cost rooms were well-equipped
The no nonsense rooms reportedly weren’t the height of luxury but did the basics well. Guests also liked the way the rooms featured microwaves and mini-fridges as standard. Many said the rooms were suitably clean and comfy for a stopover. Those traveling on a budget appreciated the usually competitive room rates and said they got reasonable value for money.
positive:
Positive views on customer service
Visitors spoke highly of the customer service provided by a friendly, professional and obliging team of employees. Guests traveling with their four-legged friends loved the pet-friendly policy.
Negative Reviews
negative:
Unpleasant smells were off-putting
According to several critics, there were stale smoky smells and musty odors in some rooms and corridors at this property.
negative:
Mixed feelings about free Wi-Fi
Even though guests appreciated the availability of free Wi-Fi, there was criticism about network performance from some critics. It was claimed speeds were slow and that the signal was spotty from time to time.
negative:
Cleanliness and maintenance grumbles
Critics took issue with cleanliness problems in certain rooms such as stained bedding and bathrooms that could have been better cleaned. Several reviewers also said certain rooms had a dated feel and would have benefited from further remodeling in order to tackle maintenance issues like tired-looking furniture, cigarette burns, old carpets and aging mattresses.