Positive Reviews
positive:
Praise for location
Guests generally appreciated this motel's location in the northern suburbs of Washington D.C. as it put them within five miles of downtown for attractions like the White House and Smithsonian museums. Motorists liked the proximity of US Route 29 and the way there were several eateries, gas stations and convenience stores just a short drive away. Non-motorists welcomed the fact they were walking distance from the nearest metro station at Takoma but sometimes bemoaned the shortage of eateries on the motel's doorstep.
positive:
Cheap and fairly cheerful
Although some guests found the rooms too small, others said they were adequately clean and comfortable for a short stay. Some reviewers had praise for the way the rooms had been remodeled with vinyl flooring. Many guests liked the competitive room rates and motorists thought the free parking was a bonus.
positive:
Free Wi-Fi
Reviewers welcomed the gesture of free Wi-Fi access, although some users were disappointed that by occasionally patchy coverage or sluggish network speeds. .
Negative Reviews
negative:
Maintenance and cleanliness complaints
Damaged floors, cigarette burns, malfunctioning air-conditioning and aging furniture were among the maintenance issues faced by some reviewers. Critics took issue with cleanliness standards too. They claimed pest prevention measures required improvement and also encountered bathrooms that weren't always cleaned to a good standard, stained bedding, trash left behind from previous occupants, dirty windows and accumulations of dust and hair. .
negative:
Mixed views on customer service
Reviewers were split over the customer service. Some said they experienced friendly and helpful staff on reception, but others claimed to encounter rude or disorganized personnel. A few guests claimed they were checked-in to already-occupied rooms. .
negative:
Unpleasant smells reported
There were occasional claims of damp smells in some parts of the motel. Moreover, there were reports of lingering smoky odors, even in some non-smoking rooms. .