Positive Reviews
positive:
Handy location in the heart of Silicon Valley
Reviewers liked the location of this motel just off the intersection of US Route 101 and the Southbay Freeway. Downtown Sunnyvale, San Jose city center and the many tech company sites in Silicon Valley were within easy reach. Furthermore, there was a burger joint next door plus further dining options a short drive away. Motorists welcomed the ample free parking as well as the closeness of gas stations. Drivers enjoyed hassle-free access to Bay Area airports, sports venues, theme parks, shopping malls and golf courses. San Francisco was also within striking distance.
positive:
Clean, affordable and modernized rooms
The remodeled rooms were reportedly simple but more than sufficiently clean and comfortable for a shorter stay, according to many visitors. Budget-minded guests appreciated the normally affordable room rates and often said they got a fair amount of bang for their buck.
positive:
Good customer service reported
Guests often expressed positive opinions about the friendly, professional and polite members of staff, adding that they experienced a hassle-free check-in.
Negative Reviews
negative:
Charges for Wi-Fi were a setback
It surprised some travelers that Wi-Fi access wasn't free at this motel in the heart of Silicon Valley. Even though the charge for Internet access was nominal, guests frequently resented having to pay. Some critics were also underwhelmed by the network speeds.
negative:
Claims some rooms had shortcomings
Although most reviewers seemed more than satisfied with the accommodation, some critics claimed that selected rooms were quite small or lacked adequate storage space. A few guests also had maintenance grumbles over issues like weak water pressure or cigarette burns in certain rooms.
negative:
Reports of nuisance noise and smells
Noise from neighboring rooms occasionally bothered some light sleepers as did the sound of aircraft approaching nearby airports. Cleaning product smells were off-putting for some reviewers.