Positive Reviews
positive:
Handy location between airport and downtown
The relatively quiet out-of-town location of this property just off Interstate 90 appealed to travellers as it put them a short drive from downtown Spokane. Air passengers using Spokane International Airport loved the location because the terminal was a short car journey away from the terminal. It also appealed that there were bus stops nearby plus a couple of roadside eateries. Drivers said they enjoyed uncomplicated access to shopping malls, ski resorts, city attractions, golf courses and healthcare facilities. The ample free parking was another bonus.
positive:
Simple, low-cost rooms were clean
According to many guests, the straightforward rooms were nothing fancy but did manage to be sufficiently clean and comfortable for a stopover. Budget-conscious visitors frequently said they got decent value for money thanks to the normally reasonable room rates.
positive:
Thumbs-up for customer service
Many visitors said they were well looked after by a friendly, helpful and professional team of employees who also provided a hassle-free check-in. Animal owners welcomed the pet-friendly policy.
Negative Reviews
negative:
Free Wi-Fi divided opinion
Although lots of reviewers appreciated the free Wi-Fi network, some critics were occasionally disappointed by underwhelming speeds or patchy coverage.
negative:
Concerns about security plus noises and smells
Some light sleepers were disturbed by nuisance noise travelling through thin walls from adjoining rooms at times. Several visitors were bothered by lingering smoky smells and pet odours. Meanwhile, mild security concerns were expressed by certain reviewers about some of their fellow patrons who were possibly up to no good.
negative:
Cleanliness and maintenance issues
Cleanliness issues like stained bedding and insufficiently cleaned bathrooms annoyed guests in certain rooms. There were also claims that several rooms were slightly run down and could have done with modernization to address dated decor, worn carpets, weak water pressure and old TVs with small screens.