Positive Reviews
positive:
Props for the refurb
This hotel has recently been refurbished, a point that hasn't gone unnoticed by guests. Indeed, many were quick to comment on the shiny new look, with a number of guests commenting that the property's high-end appearance belies its budget price point.
positive:
Clean rooms, soft beds
While the refurbishment certainly helped, a number of guests rated the housekeeping standards at this hotel very highly, with many commenting positively on the clean and tidy appearance here. Inside their rooms, visitors were happy to find that beds were, on the whole, comfortable. The fluffy pillows were also most appreciated.
positive:
Breakfast variety and good location
This hotel's continental breakfast buffet appears to feature a good variety of options, with diners impressed by the decent spread. Finally, for those passing through the area, this hotel's location was a real perk, enabling guests to quickly access a number of local attractions as well as south LA and LAX.
Negative Reviews
negative:
Reports of rudeness
Despite this hotel's positive points and many solid experiences here, there were reports from past guests concerning brusque or even rude treatment by certain members of this property's front desk staff. While this kind of experience certainly wasn't representative of the staff here as a whole, this less than welcoming behavior was raised consistently by guests in their reviews.
negative:
Noise from traffic
This may not be the property for those looking to buffer themselves from the notorious snarl of LA traffic. Indeed, the roar of passing vehicles was a persistent problem for guests - and especially those who are light sleepers - at this hotel.
negative:
Missing amenities
Finally, some guests really would have appreciated a coffee maker or hospitality tray in their rooms.