Positive Reviews
positive:
Handy roadside location
Many guests commented that this motel's location was handy because it was a short drive from shopping and dining in the city center, about two miles away. However, a few critics wished there had been more dining options in the immediate vicinity. Another bonus was the proximity of US Route 101, which enabled easy access to beaches, attractions and vineyards in the area.
positive:
Clean and comfy rooms at reasonable rates
There was praise for the updated rooms with laminate flooring, although some guests felt they were a bit cramped. Many visitors said the rooms were clean and comfortable enough for a short stay and that free parking was a bonus as was the inviting swimming pool. Due to its usually reasonable rates, many reviewers found this motel to be cost-effective, apart from a few who remarked that it seemed overpriced during periods of peak demand when rates were sometimes steeper.
positive:
Staff were friendly
Guests largely praised the customer service, often describing personnel as friendly, attentive and courteous.
Negative Reviews
negative:
Reviewers disliked Wi-Fi charges
Reviewers disliked the extra charges for Wi-Fi access. Moreover, there were some claims that the network was prone to patchy coverage and sluggish speeds.
negative:
Maintenance and cleanliness issues
Some guests remarked that maintenance and cleanliness could have been improved in some rooms and bathrooms. Reviewers described occasional issues including stained bedding, unsatisfactorily cleaned bathrooms, broken air-conditioning and poor TV reception.
negative:
Nuisance noises and smells
Light sleepers were sometimes bothered by noise from adjacent rooms. Some rooms were also exposed to occasional noise from the freeway. There were also reports of smoky smells in some parts of the property.