Positive Reviews
positive:
Clean and comfy rooms at affordable rates
Many reviewers spoke highly of the well-kept modernized rooms with fresh decor and spacious bathrooms, although a few critics found the bedrooms small. Guests often said the rooms only had the essentials for sleeping and washing but were more than adequately clean and comfortable for a short stay. Considering its reasonable rates, many travelers said this motel was good value for money. Motorists appreciated the free parking but sometimes all the spaces were taken, causing latecomers to search for an alternative.
positive:
Friendly staff
Reviewers largely praised the customer service, describing staff as polite, friendly and helpful, although there were occasional reports of mix-ups with reservations.
positive:
Handy central location
This motel's location was a hit with many budget-conscious travelers looking for affordable but central accommodation as it was walking distance from the heart of downtown for shopping, dining, and attractions. Moreover, it was within easy reach of the Gaslamp Quarter for nightlife. Another bonus was the proximity of eateries and public transport links just a few blocks away. Motorists liked being close to Interstate 5 for easy access to the airport and beaches.
Negative Reviews
negative:
Minor maintenance and cleanliness issues
Minor cleanliness issues left some reviewers unimpressed. These included trash leftover from previous occupants, dust, bathroom mold and stained linens in some rooms. There were also reports of facilities requiring repairs like malfunctioning lighting or air-conditioning.
negative:
Wi-Fi wasn't free
Reviewers were unpleasantly surprised that Wi-Fi access wasn't provided for free at this property. Some critics said the service offered poor speeds and coverage.
negative:
Irritating smells and noises
Musty smells or lingering smoke smells in certain rooms bothered some guests. Although plenty of guests found the motel to be relatively quiet, some light sleepers said there were rooms with insufficient soundproofing to exclude noise from adjacent rooms.