Positive Reviews
positive:
Handy roadside location not far from beaches
Visitors were overwhelmingly upbeat about this motel’s location in Salinas, California because there were gas stations, convenience stores, bus stops and eateries in the vicinity. Moreover, downtown Salinas was nearby. Beachgoers loved being a short drive from the coast along Monterey Bay and the motel was also within moderate driving distance of Pinnacles National Park, a paradise for rock-climbers and hikers. The proximity of US Route 101 also made it easy to access area attractions, golf courses and vineyards. Drivers were delighted there was free parking.
positive:
Good customer service
Guests had lots of praise for the obliging, pleasant and professional members of staff, who had good local knowledge and provided great customer service. Animal lovers were glad there was a pet-friendly policy.
positive:
Clean, revamped rooms at low prices
The modernized rooms appealed to guests, who praised features such as the laminate flooring and flat-screen TVs. Many remarked that the room rates were usually competitive for the area, adding that their stays represented reasonable value for money. Reviewers often said cleanliness and comfort standards were good.
Negative Reviews
negative:
Unpopular charges for Wi-Fi access
Guests resented having to pay to use the Wi-Fi at this property. Even though the cost was minimal, some reviewers were further disappointed by a frustrating log-in process, sluggish speeds and unreliable coverage.
negative:
Minor maintenance and cleanliness grumbles
Stained bedding plus bedroom floors and bathrooms that could have been more extensively cleaned were among the cleanliness issues reported by guests in some rooms. Critics’ maintenance grumbles focused on malfunctioning key-cards and weak water pressure.
negative:
No frills format had drawbacks
While the no frills format meant low prices, some critics couldn’t abide the sparse nature of the rooms, which lacked extras like coffee-makers, fridges, microwaves and toiletries. Reviewers also criticized the thin towels.