Positive Reviews
positive:
Positive views on swimming pool and revamped rooms
The colourful, new look rooms boasting carpet-free flooring and flat-panel TVs were widely praised by reviewers. Many said their rooms were smart and more than satisfactorily clean and comfortable for a stopover. The outdoor swimming pool also appealed to guests. The often competitive room rates for the area appealed to those prioritizing affordability, many of whom said they got good value for money.
positive:
Handy roadside location south of downtown
It appealed to guests that there was easy access to State Route 99 from this motel in Sacramento's southern outskirts. It reportedly made it straightforward to reach downtown with its attractions, historic sites and state government buildings. Travellers also welcomed the way there was a wide choice of roadside restaurants in the surrounding blocks, Moreover, there were bus stops and filling stations nearby. The ample free parking was another bonus.
positive:
Upbeat about customer service
Visitors expressed largely positive opinions about the customer service and quick check-in, saying that they were impressed with the pleasant, helpful and knowledgeable employees. The pet-friendly policy was a plus for animal lovers.
Negative Reviews
negative:
Critics mentioned motel had some flaws
Cleanliness and maintenance problems like cigarette burns and stained bedding plus insufficiently cleaned bedroom floors and bathrooms bothered reviewers in several rooms as did lingering smoky smells. Some critics wished microwaves, fridges and shampoo had been provided in their rooms. The lack of breakfast also disappointed some guests.
negative:
Disapproval of Wi-Fi charges
Travellers were unhappy that they had to pay a small extra charge for Wi-Fi access. Furthermore, there were occasional reports that the network suffered from underwhelming speeds.
negative:
Mixed feelings about security
Some critics claimed house rules preventing guests from having visitors at night were too strictly applied. However, others were reassured by the presence of security guards on-site.