Positive Reviews
positive:
Popular roadside location in LA suburbs
The proximity of places to eat, gas stations and bus stops was a convenience for many reviewers, who also welcomed the direct access to the Pomona Freeway and California State Route 71. Drivers also loved the free on-site parking. Moreover, Pomona city center was a short drive away and downtown Los Angeles was also within moderate driving distance. It was also reportedly straightforward to get to area beauty spots, academic institutions, airports and theme parks.
positive:
Praise for friendly personnel
Guests frequently said they received good customer service from helpful, friendly and professional personnel. Those traveling with their four-legged friends liked the flexibility of the pet-friendly policy.
positive:
Remodeled rooms were clean and inexpensive
The updated rooms featuring wood-effect flooring and vibrant decor were a hit with reviewers. Many said that although they weren’t the height of luxury, the rooms were more than sufficiently comfy and clean for a stopover. Budget-conscious guests liked the competitive room rates, which prompted many to say they got decent value for money.
Negative Reviews
negative:
Irritating smells and noises reported
Noise from neighboring rooms and walkways was sometimes too easily audible and caused a nuisance for light sleepers. Unpleasant smoky smells were also reported in several rooms by critics.
negative:
Unpopular Wi-Fi fees
There was criticism of the way this property charged guests a small fee for Wi-Fi access. Furthermore, there were reports of underwhelming speeds and poor signal strength at times.
negative:
Critics noted flaws in several rooms
Cleanliness and maintenance problems bothered reviewers in certain rooms. These included build-ups of dust and hair, weak water pressure and stained sheets plus bedroom floors and bathrooms that could have been more vigorously cleaned. Occasional encounters with cockroaches were also described. Some reviewers also felt certain rooms were pretty small, especially when fully occupied.