Positive Reviews
positive:
Handy roadside location
Many visitors, particularly motorists, liked this motel's location just off Interstate 79. It enabled easy access to downtown Pittsburgh for attractions and museums. Sports fans also appreciated the easy access to venues like PNC Park and Heinz Field. However, there were few dining options within walking distance; guests often had to drive to find a wider choice of restaurants.
positive:
Affordable option with modernized rooms
Although some critics said the motel looked unappealing from outside, its modernized rooms with laminate floors and flat-screen TVs had plenty of admirers. Many reviewers said it was clean and comfortable enough for stopover. With its no frills rooms at competitive rates, guests often felt their stay at this motel represented fair value for money.
positive:
Staff were friendly
Reviewers had plenty of praise for the customer service, often describing personnel as friendly, accommodating and efficient.
Negative Reviews
negative:
Unpopular charges for Wi-Fi
Guests were disappointed to face extra fees for access to this motel's Wi-Fi network. Furthermore, it was occasionally claimed that the network was slow or unresponsive.
negative:
Claims of maintenance and cleanliness problems
Stained mattresses, marked walls, cigarette burns and weak water pressure were among the maintenance issues reported by some reviewers. Others took issue with the cleaning standards, claiming there were some bathrooms that could have been cleaner or in a better state of repair. There were also occasional reports of stained sheets or mold in some rooms.
negative:
Too noisy or smelly for some
Light sleepers said they could sometimes hear sounds from adjacent rooms through thin walls. Some reviewers claimed that fellow guests were sometimes inconsiderate, making noise late at night. Another nuisance visitors claimed to encounter was a stale smoke smell, even in some non-smoking rooms.