Positive Reviews
positive:
Appealing roadside location near shops and dining
Reviewers appreciated this motel’s proximity to dining options, gas stations, convenience stores and bus stops. The location just off California State Route 4 in Pittsburg also paved the way for easy access to downtown Pittsburg, golf courses, beauty spots, industrial areas, vineyards and shopping malls. The free on-site parking was another plus. Moreover, the nearest BART station was conveniently a short drive away, enabling hassle-free travel throughout the San Francisco Bay Area.
positive:
Affordable revamped rooms won praise
There was frequent praise for the revamped rooms with laminate flooring and new look decor. Although the rooms were reportedly basic, many guests said they served their purpose well in terms of cleanliness and comfort. Those traveling on a budget said they got decent value for money thanks to the usually inexpensive room rates.
positive:
Good customer service
Attentive, friendly and helpful were just of the terms reviewers used to describe employees at reception, which was conveniently open around-the-clock. Those traveling with their four-legged friends liked the way pets could stay in selected rooms.
Negative Reviews
negative:
Charges for Wi-Fi disappointed critics
It surprised and disappointed guests that there was a small additional charge for accessing the motel’s Wi-Fi network. There were also occasional claims of unimpressive speeds and coverage.
negative:
Shortcomings reported in some rooms
Travelers occasionally struggled to adjust the room temperature to their liking. Maintenance problems also bothered critics in several rooms. These included clogged drains, poor TV reception and weak water pressure. Cleanliness issues were also reported such as insufficiently cleaned bathrooms and leftover trash. Some critics claimed pest control measures were inadequate.
negative:
Irritating smells and noises encountered
Smoky odors irritated visitors in some rooms. Light sleepers noted that nuisance noise from neighboring rooms and walkways traveled too easily through thin walls from time to time.