Hotel Motel 6-Phoenix, AZ - North Bell Road (Phoenix, USA)

The reportedly polite, professional and pleasant personnel won praise from many visitors for providing good customer service. Animal lovers were pleased with the pet-friendly policy.

Not only did this motel's location in Phoenix's northern suburbs put guests near shopping and dining options but also there were handy bus stops and petrol stations in the vicinity. The direct access to Interstate 17 made it easy for motorists to get to downtown as well as city attractions, shopping malls, museums, golf courses, theme parks, outdoor recreation areas and the airport. Drivers were also glad there was free parking on-site.

There was frequent praise from reviewers for the revamped rooms with colourful decor and hard floors. The rooms were often described as being basic but more than sufficiently clean and comfortable for a quick stay. The outdoor heated swimming pool with sun terrace was said to be an inviting and pleasant bonus. Those prioritizing affordability welcomed the competitive room rates and claimed that the price-to-quality ratio was favourable to guests.

Light sleepers occasionally blamed thin walls for making it possible for them to hear nuisance noise like voices, footsteps and slamming doors from adjacent rooms and walkways. Unpleasant musty odours and stale smoky smells also disappointed guests in certain rooms.

Several reviewers remarked that they found certain rooms too small, especially when fully occupied. Some critics had maintenance and cleanliness grumbles over issues like unsatisfactorily cleaned bathrooms, worn sheets and cigarette burns in several rooms.

It came as a disappointment to many reviewers that they had to cough up a small extra charge for access to the Wi-Fi network at this motel.