Positive Reviews
positive:
Updated no frills rooms at affordable rates
Perks like the pets allowed policy and free parking were appreciated by many guests, who also often felt the refreshed rooms with colorful decor and laminate flooring were adequately clean and comfortable. Due to the competitive room rates, many guests felt this no frills motel was decent value for money.
positive:
Convenient roadside location
This motel's location just off highway I-4 was particularly convenient for motorists who liked the easy access to downtown Orlando. Vacationers were also within striking distance of major theme parks in the area. With eateries, convenience stores and gas stations nearby, many visitors thought there was a good range of amenities on their doorstep.
positive:
Customer service praised
Many guests were impressed with the customer service, saying staff were largely pleasant, efficient and helpful. For the most part, check-in was hassle-free but a few travelers faced booking mix-ups on arrival.
Negative Reviews
negative:
Wi-Fi access wasn't free
Reviewers were unhappy about the extra fees for wireless Internet access. Many visitors felt it should have been free. Furthermore, it was occasionally claimed that the speeds on offer were sluggish.
negative:
Some criticism of cleanliness and maintenance
Ineffective air-conditioning and weak water pressure in some rooms were among the maintenance issues that reviewers raised. It was claimed that certain bathrooms could have been more comprehensively cleaned or that there were occasionally stained linens. Lingering smoke smells or pet odors in some parts of the property were off-putting for some guests too. There were also infrequent reports of encounters with cockroaches.
negative:
Occasional security concerns
Some visitors felt uneasy walking in the vicinity of the property after dark, while others sometimes expressed concerns about fellow guests being up to no good. However, the presence of a security guard at nights was an added reassurance.