Positive Reviews
positive:
Popular central location
Many guests were smitten with this motel's location in the center of Scottsdale. Not only did it put guests next door to Arizona's biggest shopping mall, but also there were eateries, nightlife, museums and entertainment within walking distance. Motorists appreciated being three miles from the Pima Freeway for easy access to the Greater Phoenix area.
positive:
Praise for customer service
Reviewers were largely upbeat about the customer service, often calling staff kind, helpful, friendly and attentive. Many said they experienced a quick check-in.
positive:
Clean and comfy rooms at affordable rates
The updated rooms with fresh decor and laminate floors had plenty of admirers. Many guests found the accommodation to be well-cleaned, well-maintained and comfortable, although a few said the rooms were a bit small. Due to its often reasonable room rates, this motel reportedly offered decent value for money for the city center. Perks like free parking and the pleasant outdoor swimming pool with hot-tub were a bonus.
Negative Reviews
negative:
Guests disliked Wi-Fi fees
Reviewers were surprised that Wi-Fi access wasn't provided for free at this motel. Furthermore, there were claims that the network suffered from poor speeds and spotty coverage.
negative:
Cleanliness issues reported
There were a few complaints from critics about occasional evidence of sub-standard cleanliness. It was claimed some bathrooms could have been better cleaned and that there were some bedrooms with stained bedding.
negative:
Too noisy for some
Thin walls and non-carpeted floors combined to enable noise from adjacent rooms to be audible at times, according to some light sleepers. Furthermore, it was reported that some rooms were also exposed to occasional traffic noise from the main road.