Positive Reviews
positive:
Popular waterside location near downtown
Guests welcomed the waterside location of this motel, saying it was fairly tranquil considering the proximity of Interstate 880. It was reportedly easy to reach downtown Oakland plus sports venues, shopping centres, parks, beaches and the port. Furthermore, San Francisco, Berkeley and San Jose were also within easy reach. The free parking was another plus for motorists. Travellers also liked the way there were eateries plus convenience stores and public transport stops in the vicinity.
positive:
Great customer service
Travellers spoke highly of the great customer service offered by pleasant, professional and obliging employees. The pet-friendly policy appealed to animal lovers.
positive:
Rooms and shared amenities praised
According to many reviewers, this property was a little gem because it offered affordable room rates plus pleasant marina and bay views, which were available from some parts of the accommodation. Many guests enjoyed taking in sunsets from their remodelled rooms featuring new look decor and flat-screen TVs. Plenty of reviewers said their rooms were smart, spacious and more than satisfactorily clean and comfy for a stopover. The outdoor hot-tub also appealed. Those prioritizing affordability often said they got decent bang for their buck.
Negative Reviews
negative:
Unpopular Wi-Fi charges
There was criticism of the Wi-Fi charges at this property. Moreover, some visitors claimed the network speeds were sluggish from time to time.
negative:
Noises, smells and security issues criticized
Light sleepers were disturbed by nuisance noise from adjacent rooms at times. Meanwhile, overpowering cleaning product odours also bothered several guests. Mild security concerns were expressed by some critics who spotted possible non-guests hanging around the premises.
negative:
Minor maintenance and cleanliness problems
Cleanliness and maintenance issues disappointed visitors in certain rooms. These included malfunctioning air-conditioning, poor quality linens, dim lighting, stained bedding and bedroom floors that could have been more thoroughly cleaned.