Positive Reviews
positive:
Affordable, new look rooms proved popular
The remodelled rooms won the approval of most guests, who liked features such as the new look decor and flat-screen TVs. Many reviewers said their rooms were more than satisfactorily clean and comfy for a brief stay. Those prioritizing affordability frequently felt their stays represented fair value for money as the room rates were competitive.
positive:
Handy roadside location close to shops and dining
Visitors to California State University Long Beach often said this property's location suited them well as the campus was located within walking distance. Furthermore, there was a decent selection of dining options to suit all tastes just steps away. Bus stops and filling stations were also conveniently nearby. Drivers appreciated the free parking plus the direct access to the Pacific Coast Highway for hassle-free access to healthcare facilities, golf courses, industrial areas, Long Beach city centre, downtown LA, area attractions and sports venues.
positive:
Good customer service reported
Guests spoke highly of the good customer service offered by obliging, pleasant and welcoming members of staff. Those travelling with their four-legged friends loved the pet-friendly policy.
Negative Reviews
negative:
Unpopular Wi-Fi charges
Travellers were sometimes nonplussed that they faced a small additional daily fee for access to the Wi-Fi network at this motel.
negative:
Nuisance noise annoyed some guests
Several light sleepers were disturbed by nuisance noise from connecting rooms and walkways from time to time. It was also claimed that certain rooms facing the main road were exposed to occasional traffic noise.
negative:
Critics encountered flaws in several rooms
Maintenance and cleanliness issues bothered reviewers in some rooms. These included cigarette burns, ineffective air-conditioning, weak water pressure, litter leftover by previous occupants, inadequately cleaned sheets and sporadic housekeeping visits. Some critics remarked that several rooms were quite small, especially when fully occupied.