Positive Reviews
positive:
Customer service won praise
Travellers frequently sang the praises of the pleasant, obliging and professional members of staff for providing good customer service. Those travelling with their four-legged friends like the way pets could stay in certain rooms.
positive:
Handy suburban location off the freeway
Downtown Harrisburg was conveniently a short drive away from this motel in the city's north-eastern suburbs. Reviewers also liked the proximity of petrol stations and dining options in the surrounding area. The free parking was another convenience and motorists also said it was easy to get to local attractions, universities, the airport and Hershey for theme parks and chocolate factory visits.
positive:
No nonsense rooms were affordable
According to many guests, the unpretentious rooms with wood-effect floors were nothing fancy but had all they needed for a short stay on a budget. The rooms were often described as being more than sufficiently clean, spacious and comfy for a stopover. Budget-conscious guests often said their stays represented decent value for money due to the usually affordable room rates.
Negative Reviews
negative:
Nuisance smells and noises reported
Light sleepers unlucky enough to find themselves next door to loud neighbours sometimes claimed nuisance noise travelled too easily through thin walls. There were also occasional reports of unpleasant lingering smoky smells or damp odours in certain rooms.
negative:
Critics noted problems in several rooms
There were occasional reports of bathrooms that would have been improved by modernization and, in some cases, a deeper clean. Tired-looking furniture, low water pressure and stained bedding also disappointed visitors in several rooms. A few critics claimed pest control measures needed strengthening.
negative:
Free Wi-Fi divided opinion
Although the free Wi-Fi was a welcome bonus for most reviewers, some critics claimed the network offered underwhelming speeds and patchy coverage in certain corners of the motel.