Positive Reviews
positive:
Handy location was popular
With its easy access to Interstate 40 and proximity to eateries, gas stations and stores, this motel was praised by guests for its handy location. It was also just a short drive from downtown Flagstaff. Many reviewers thought the property offered a convenient base for exploring the natural wonders of Arizona like Meteor Crater and Grand Canyon National Park, which were both within striking distance.
positive:
Basic but clean and well-maintained lodgings
Reviewers largely thought the property was well-cleaned and offered basic but modernized rooms with contemporary touches like laminate flooring, fresh decor and flat-screen televisions. Most guests said this motel was fine for a short stay. A few critics said the rooms were small or that they encountered stained linens but overall reviewers liked the affordable rates and many felt they got good value for money.
positive:
Praise for customer service
Guests were largely impressed with the customer service, often describing staff as attentive, pleasant, knowledgeable and accommodating. Check-in was reportedly swift and straightforward.
Negative Reviews
negative:
Wi-Fi charges were unpopular
Charges for access to the Wi-Fi network annoyed guests who often felt it should have been included in the room rate. Moreover, there were occasional reports of slow speeds and a weak signal.
negative:
Nuisance smells and noises
This motel was reportedly relatively quiet considering its roadside location. However, some light sleepers were occasionally disturbed by traffic noise or noise from adjacent rooms and corridors. There were also claims of smoky smells in some of the non-smoking rooms.
negative:
Too basic for some
Some guests thought a few extra services and facilities would have enhanced their experience as there was no proper breakfast, no shampoo, no alarm clock and only thin supplies of soap and towels provided in the rooms.