Positive Reviews
positive:
Praise for facilities and affordability
Many visitors felt this motel offered good value due to the combination of competitive room rates and modernized accommodation. The remodeled rooms were fairly popular and often described as more than satisfactorily clean and comfortable for a shorter stay. There was praise for up-to-date features like flat-screen TVs and laminate flooring. Guests also left positive remarks about the swimming pool. However, reviewers often wished there was free Wi-Fi.
positive:
Handy location with easy access to airport
This motel's location attracted praise from guests for its proximity to Interstate 70 plus gas stations, restaurants and shopping options. Reviewers also appreciated the ease of access to Denver International Airport which was about 15 miles away and reachable within 20 minutes.
positive:
Positive about customer service
There was plenty of praise for the customer service with guests often describing staff as friendly, courteous, professional and pleasant. However, a few reviewers were annoyed to discover the occasional booking mix-up when they arrived to check-in.
Negative Reviews
negative:
Irritating noises and smells
Critics occasionally reported unpleasant smells such as lingering tobacco odors in some of the non-smoking rooms. Furthermore, traffic noise bothered light sleepers at times as did occasional noise from trains passing one side of the building. Noise from adjacent rooms and corridors was also reportedly audible from time to time.
negative:
Criticism of housekeeping and maintenance
Housekeeping and maintenance standards occasionally came in for criticism. Some guests claimed they encountered non-functioning air-conditioning that was in need of repair. As for cleanliness, it was claimed that sometimes housekeeping didn't remove trash or that floors could have been better swept. A few visitors claimed they encountered pests in some rooms.
negative:
Some security concerns
A few reviewers raised concerns about security in the surrounding neighborhood or claimed they felt uneasy walking around nearby after dark.