Positive Reviews
positive:
Handy roadside location
The location just off Interstate 71 in the northern suburbs of Columbus was welcomed by most visitors who liked the proximity to roadside amenities like restaurants and convenience stores. Motorists appreciated the easy access to main roads for getting around the city.
positive:
Praise for customer service
Reviewers often had praise for the customer service, describing staff on the front desk as polite, friendly and attentive.
positive:
Bang for your buck
Many guests said this no frills accommodation was more than adequately clean and comfortable for a shorter stay. Because of its affordable rates, reviewers often felt they got decent value for money. There was further praise for the various freebies guests could enjoy like morning coffee, parking and in-room Wi-Fi, although some users claimed the network suffered from slow speeds.
Negative Reviews
negative:
Claims of property showing its age
Critics often called the building dated and said it would benefit from further updating to address issues in some rooms like aging carpets, water supply interruptions, broken fixtures and fittings, unreliable air-conditioning and tired-looking furniture. There were also some reports of non-functioning door locks which occasionally proved frustrating to resolve.
negative:
Mixed reports on cleanliness standards
Although some guests were perfectly satisfied with the cleanliness of the property, others were unimpressed. Critics claimed they sometimes encountered stained linens, mold in bathrooms and dirty floors. Lingering tobacco smells were also reported in some of the non-smoking rooms.
negative:
Occasional pet-friendly policy confusion
According to some guests traveling with pets, this motel's pet-friendly policy wasn't always applied consistently. Some reviewers claimed animals could only stay if they met certain criteria or if owners could provide various identification documents. If you're intending to bring a pet it might be wise to double check with the motel first.