Positive Reviews
positive:
Professional desk attendants.
The desk staff is always attentive and helpful in tending to your needs. Whether you're looking to request a special serve for the maintenance staff or just trying to get directions in the area, the staff will pay full attention to your issue and help as much as possible.
positive:
Excellent suites.
The larger suites offered here are some of the most luxurious rooms in the area. Many of them feature kitchenettes and sprawling living areas, and are fantastic for a more upscale getaway trip. The top-notch appliances that accompany these suites also justify the added cost.
positive:
Comprehensive breakfast choices.
Everybody has different tastes, but it's hard to be disappointed by the choices offered in the dining area. The complimentary breakfast service has everything from fruit to freshly made waffles, and you'll also be able to pick through a wide variety of beverages like herbal tea and coffee.
Negative Reviews
negative:
Insufficient amenities.
Most rooms only include one or two towels, and you'll almost certainly need to make a call or stop by the front desk to request additional supplies during your stay. While this isn't a major issue, it's still an unneccessary hassle to deal with.
negative:
Improper soundproofing.
A number of roads run directly alongside the premises, and the windows do a poor job of filtering out the ensuing noise. Conversations between guests can also often be heard due to the thin walls and doors, which can make quiet sleeping difficult.
negative:
Lapses in cleaning routines.
Several areas of guestrooms seem to be perpetually glossed over or ignored entirely, including the nightstand and parts of the bathroom. Old items from previous guests are found here often, and the linens and towels from these sections are not always cleaned properly.