Positive Reviews
positive:
Convenient location close to attractions
The motel's location just off California state route 91 appealed to most guests who also liked the ample free parking and nearby amenities like shopping malls, restaurants and convenience stores. It was conveniently close to top attractions like Knott's Berry Farm, about ten minutes away by car, and Disneyland Park, which was about 15 minutes' drive away.
positive:
Good value option
Plenty of reviewers who were looking for basic accommodation on a budget felt their expectations were met or exceeded at this motel. Although not luxurious, it was reportedly clean and comfortable enough for a shorter stay. However, there was occasional criticism of certain rooms for being a bit small, while charges for accessing the Wi-Fi network were unpopular.
positive:
Praise for customer service
Friendly, sweet, helpful, pleasant and kind were just some of the words reviewers used to describe the personnel who reportedly provided a good level of customer service, according to many guests.
Negative Reviews
negative:
Smells and noise were a nuisance for some
Occasionally, guests had grumbles about lingering smoky smells in some of the non-smoking rooms. Light sleepers were sometimes reportedly disturbed by noise from adjacent rooms or by the sound of traffic on the freeway.
negative:
Housekeeping and maintenance issues
Critics claimed bathroom supplies of things like towels and soap were scarce, prompting them to visit reception in search of more. Cleanliness was more than satisfactory for most guests but some reviewers disliked finding mold in bathrooms and occasionally linens that could have been better cleaned. There were a few reports of occasional plumbing and drainage issue in the bathrooms too.
negative:
Claims of outdated rooms
Some criticism was leveled at the rooms for their outdated feel due to aging carpets and old televisions.