Positive Reviews
positive:
Positive views on customer service
According to many guests, the pleasant and professional personnel offered a quick check-in and were available around-the-clock at reception. Those traveling with their four-legged friends were pleased that pets were allowed.
positive:
Low-cost rooms won praise
Reviewers often said the relatively spacious, updated rooms were more than adequately clean and comfortable for a shorter stay. Guests looking to keep costs down usually felt they got fair value for money. There was praise for shared amenities like the inviting outdoor pool and sun terrace.
positive:
Handy location near shopping and dining
Many visitors liked the convenience of this motel’s location in the center of Addison, Texas as there were lots of places to eat and nightlife options in the vicinity as well as bus stops, gas stations and convenience stores. Downtown Dallas was also within easy reach. The proximity of Interstate 635 and the Dallas North Tollway enabled straightforward access to golf courses, theme parks, shopping malls, airports, local attractions and sports venues. Drivers also liked the ample free parking.
Negative Reviews
negative:
Lack of breakfast was a setback
For some travelers, the lack of breakfast at this motel was a disappointment. However, there was free coffee available in the mornings at reception as well as several places to eat nearby.
negative:
Critics reported flaws in some rooms
Although many reviewers had a pleasant stay, some critics noted flaws in several rooms. These included floors and bathrooms that could have been more thoroughly cleaned or malfunctioning key-card locks. Some guests complained that they weren’t supplied with enough towels. There were infrequent claims that pest control measures could have been better.
negative:
Guests disliked paying for Wi-Fi access
Travelers were disappointed that there were charges for using the Wi-Fi network. Moreover, there were occasional reports of poor speeds in some parts of the property.