Positive Reviews
positive:
Fantastic tranquil setting on the lake
The Mill House Lake, thanks in part to its position next to a lake, has received rave reviews from previous guests when it comes to location. Along with its wonderful on-site setting, the lodge is also in a convenient position to explore the best that Flat Rock has to offer.
positive:
Spacious, well-equipped and comfortable lodgings
The units were well received for the most part by former visitors that stayed at the accommodation. The lodgings were often labeled as roomy, suitably appointed with amenities and really comfortable overall.
positive:
Hospitality of staff is wonderful
When it comes to customer service, the Mill House Lake really shines - according to the overall feedback of past guests. Along with a very friendly yet unobtrusive approach, the staff members are also said to be accommodating to all manner of requests and enquiries.
Negative Reviews
negative:
Dated units showing wear and tear
Although the units are intentionally fashioned in a rustic and traditional way, a variety of past visitors have still criticized the accommodations for being outdated. Moreover, and while the Mill House Lodge is continuously undergoing renovations, the accommodations are supposedly displaying some signs of wear and tear.
negative:
Wi-Fi slow and spotty
On a few occasions, the Wi-Fi at the lodge has disappointed former guests. Whilst it has not always been the case, the Wi-Fi was previously described as slow and unreliable.
negative:
Soundproofing not the best
A small number of previous visitors have claimed that the soundproofing of the units at the Mill House Lodge was not ideal. As a result, noise from others staying at the lodge can potentially prove to be bothersome.