Positive Reviews
positive:
Great location near the highways
Guests really appreciated being so close to the highways. They are, of course the very lifeblood of the Twin Cities area, and guests found it very convenient to be able to access them without first having to negotiate a web of busy city streets.
positive:
Exceptionally helpful and friendly staff
The very friendly and welcoming staff were perhaps what guests most appreciated during their stay. They mentioned that their attitude made them very easy to approach, whether just for some local information or perhaps to report an issue.
positive:
Great onsite laundry
Guests who had been on the road for a while clearly appreciated the self service onsite laundry. They mentioned that they could get their whole wardrobe clean and fresh for a very reasonable price.
Negative Reviews
negative:
No airport shuttle
Due to the reasonable proximity to Minneapolis – Saint Paul Airport, many guests were using the hotel for a quick layover. They were disappointed to discover that no shuttle is offered, forcing them to either hire a car or pay for a taxi.
negative:
Very poor breakfast
It was near impossible to find a good word written about the breakfast. Like many other hotels in its category, this one provides a complimentary continental breakfast. Guests believed that they may as well not have bothered, since many found the selection so limited they would rather have breakfast elsewhere.
negative:
Too many mirrors
A number of guests did not like the mirrors used as part of the interior design. They were placed where a headboard would usually be, as well as in some other places, perhaps as a way of trying to give the room a sense of space, but most guests did not like the effect.