Positive Reviews
positive:
Impressive old building
Packed with original features, Mercure Poitiers Centre is built around a beautiful 19th century chapel and you'll notice that the architects have done a very sympathetic restoration, incorporating some of the magnificent structure into the modern day layout. Guests love the atmosphere this creates, commenting that it feels like a very special place, particularly in some of the rooms.
positive:
The location is ideal
Situated in the centre of Poitiers, this hotel puts you within around a five-minute stroll of many of the city's attractions so it's an ideal base for sightseeing and soaking up the atmosphere of this ancient city. Even the train station is a convenient quarter of a mile away, enabling you to arrive and leave with relative ease.
positive:
The staff are very attentive
A professionally run team seems befitting of this impressive hotel and thanks to Mercure's high standards, this team excels at providing great service. Many satisfied guests have mentioned how friendly and courteous the staff is and how team members go the extra mile to ensure you have an enjoyable stay with them.
Negative Reviews
negative:
Wi-Fi can be frustrating
A handful of guests have expressed frustration with accessing the Wi-Fi at Mercure Poitiers Centre, which seems to request multiple logins.
negative:
Unusual room layout
Some guests feel that the layout of some of the rooms and their bathroom facilities was a little disjointed, and occasionally inconvenient.
negative:
Concrete feels a little odd
Unfortunately, a small number of guests were disappointed at the use of concrete in this hotel, which they feel is not befitting of the overall style.