Positive Reviews
positive:
Restful Rooms
Almost all positive reviews make mention of the spacious and comfortable rooms. Clean and contemporary, guests appreciate the super-fast Wi-Fi, new coffeemakers and wonderfully-appointed bathrooms. Sumptuous beds with extra pillows, plus soundproofing and blackout shades all aid a great night's sleep when you need it most.
positive:
Highly-Rated Restaurant
The hotel's restaurant is staffed by highly-attentive servers and has a huge selection of reasonably-priced and delicious dishes, while the bustling bar is a great place to enjoy a beverage before bed. Breakfast is costly but quality, and perfect if you're about to embark on a long-haul.
positive:
Ticks all the Boxes
All in all, reviewers rate this great airport hotel. Conveniently close to terminals and with complimentary transfers, it also features helpful staff and comfy rooms. The bar and restaurant keep you fed and watered throughout, while a gym and pool help fitness-conscious travellers maintain their regimes.
Negative Reviews
negative:
Confused Commuters
From the airport, you have three options: taxi, train, or shuttle. Taxis are costly, the train stop is far from the hotel, and the shuttle is hard to locate and runs irregularly. Be careful to ensure you are dropped at the right hotel, not at a nearby Mercure.
negative:
The Middle of Nowhere
Countless reviewers suggest this establishment feels isolated. Arrivals hoping to stretch their legs post-flight are disappointed at having nowhere to walk. Hungry guests bemoan the dearth of nearby eateries. When the hotel's restaurant is closed, you need to take a taxi in search of sustenance.
negative:
Service Slipups from Staff
While most are satisfied with the service here, a number of guests have been on the receiving end of poor hospitality. Disinterested receptionists are accused of not taking responsibility for issues, waitstaff can be unfriendly and management are not as solution-orientated as they ought to be.