Hotel Mercure Moscow Baumanskaya (Moscow, Russia)

Guests rave about the pretty rooms at the Mercure Moscow Baumanskaya, often commenting on the comfortable, modern furnishings, cozy beds, and the relaxing rainshowers in the sparkling clean bathrooms. Many note that rooms as nice would be much more expensive closer to the city centre, and so they are pleased to trade a bit of a commute on the metro for the affordable rates. The free shuttle to the nearest metro station is greatly appreciated.

The reception staff are widely described as very friendly, kind, and helpful. International travellers appreciate that most speak "impeccable" English, are very knowledgeable about the area, and seem genuinely interested in ensuring a memorable, pleasant experience for every guest.

A smaller, boutique-sized hotel with only 47 rooms, the hotel does not have its own restaurant but instead has an arrangement with the one next door. Guests rave about the delicious breakfast, noting the menu offers enough choice to enjoy something different seven days a week.

Though the restaurant next door is widely praised for the food and atmosphere, the wait staff does not rate quite as highly, with some guests noting that many members require more training.

Though most find the rooms comfortable and reasonably spacious, a few guests describe the rooms as too small, particularly those located on the top floor. Some of these feature attic, or sloped, ceilings.

Though most guests are charmed by the hotel's location in an older part of Moscow and do not mind riding the metro into the more touristy city centre, others find the location poor for sightseeing and feel uncomfortable in the nearby bakeries and restaurants as they do not all have English-speaking staff.