Positive Reviews
positive:
Close to everything in the CBD...
Guests love the hotel's location on the fringe of the CBD, noting that most of its galleries, museums, restaurants, and theatres are within a pleasant walk. The hotel is well situated with respect to the MCG, Federation Square, and Flinders Street, and there is also free city tram stop on the corner making travel throughout the region even easier.
positive:
Clean, modern rooms with a view...
Guests who book rooms overlooking Treasury Gardens rave about the pretty, relaxing view, and the striking decor, comfortable beds, and clean bathrooms also feature in many a positive review. Some travellers find the blackout shades so effective that they sleep in far later than anticipated! The hotel is also widely described as "blissfully quiet" despite its bustling metropolitan surroundings.
positive:
Friendly, efficient staff...
Many guests praise the hotel team for their friendly, efficient, and helpful customer service. Compliments also go to the chef; the breakfast buffet is widely described as very fresh, well managed, and varied, with traditional Asian dishes as well as the typical continental full English offerings.
Negative Reviews
negative:
A noisy lift and small bathrooms...
Several guests have been unable to sleep in rooms closest to the elevator due to the mechanical noise. Many also note that the rooms are on the smaller side, with particularly tiny bathrooms.
negative:
Parking problems...
Several guests found the parking garage difficult to access, and had to request directions from the staff. Once there, some drivers note the spaces are tight and angled, making parking a larger vehicle a challenge.
negative:
Beds not fit for a king...
Though many guests find the beds comfortable, some who book a king room are dismayed to discover two singles pushed together instead.