About Mercure Carcassonne La Cité
Located near Château Comtal and the Basilica of St. Nazaire and St. Celse, the Mercure Carcassonne Porte de la Cité features a French restaurant and a seasonal outdoor pool.
The hotel’s 80 rooms have air-conditioning, modern en-suite bathrooms and flat-screen TVs. Additional amenities in upgraded rooms include complimentary minibars and Nespresso coffee machines.
Free parking, meeting spaces and a garden are among the facilities offered at the Mercure Carcassonne Porte de la Cité. Complimentary Wi-Fi and 24-hour reception services are also available.
Guests can enjoy dining on the restaurant terrace and drinks in the bar. Restaurants such as La Cotte de Mailles and Auberge des Lices are among the alternative eateries near the hotel.
The hotel lies a short stroll from the area’s medieval city centre. Sporting activities, cinemas and botanical gardens are also nearby.
Negative Reviews
negative:
Swimming pool may disappoint.
While the appeal of an outdoor swimming pool can never be understated, when you get a look at this hotel’s pool, you may just change your mind about jumping in. Apparently, the hotel maintenance staff think nothing about hosing pigeon droppings back into the pool.
negative:
Breakfast service can be a little chaotic.
Although guests generally describe the breakfast food as of a good standard, some do mention that the service is a little chaotic. It seems there’s no rhyme or reason to how the buffet is laid out, so guests end up flitting from one spot to another to get the items they want.
negative:
Some limitations to rooms.
A small number of guests were disappointed by the lack of safes in the rooms. Some thought the air-conditioning could be more effective while a few others thought the some of the rooms were a little on the small side.