Positive Reviews
positive:
Ideal location
Many guests love how interactive media actives narrate musical history at the nearby Memphis Rock N' Soul Museum, and say that Shelby Farms, also close by, hosts activities such as boating and fishing. Others add that the National Ornamental Metal Museum is the only institution in the US devoted exclusively to the craft of metalwork, and note that nearby Mud Island features several amphitheaters.
positive:
Friendly and efficient staff
Several guests appreciate the attentive nature of the front desk staff, and say that the laundry staff is punctual and accommodating with requests for urgent delivery. Others add that the check-in process is fast, and mention that staff makes useful recommendations on local restaurants and bars.
positive:
Clean and spacious rooms
Many guests comment that the rooms are spacious, the linens are fresh, and there is ample space for luggage and wardrobe storage. Others add that the bathroom floors are spotless, and there is a pleasant fragrance in the room.
Negative Reviews
negative:
Noisy atmosphere
Some guests dislike that there are large, noisy crowds in the breakfast room as well as in the lounge, and say that the hallway noise is audible in the rooms. Others add that there is a lot of traffic sound near the lobby entrance, and say there is a lot of noise from the adjoining rooms at night.
negative:
Parking is limited
A handful of guests say that the parking lot is small, and available space is hard to find in the morning. Others add that there are several large vehicles parked at all the convenient spots, and dislike that alternative parking is quite some distance from the property
negative:
Wi-Fi signals are weak
Some guests mention that there is no Wi-Fi access in the outdoor areas, and note that the signals are weak in the rooms.