About Maya Vacanze Playa Natural
Playa Natural is a pet-friendly, four-room hotel that has a garden with hammocks, a few minutes from Coco Beach and the Playa del Carmen Maritime Terminal and the ADO Bus Station.
All rooms are air-conditioned and come standard with a flat-screen television, cable channels, movies and a wardrobe, as well as a terrace and a sitting area. Each room also has a private bathroom with shower and hair dryer.
Free Wi-Fi access is available in all areas and free parking is possible at a nearby location. Amenities include airport transfers, car rental service, daily housekeeping and a tours assistance desk.
Breakfast is served daily. Rooms also have a kitchen that comes equipped with an oven, refrigerator, coffee maker and a microwave, as well as utensils, cookware and dishes.
Playa Natural is close to the Guadalupe Church, Canibal Royal Beach club, Mamitas Beach Club, Quinta Alegria Shopping Mall and the Calica Cruise Terminal.
Positive Reviews
positive:
Accessible location
Guests love that the hotel is close to the beach, while some comment that the hotel is within walking distance of shops, bars and dining establishments. Others appreciate that there is a car rental service, and comment that a transport terminal is located nearby.
positive:
Clean and comfortable rooms
Many guests find that the rooms are clean with plenty of space to move around, and add that the furnishings are well-appointed and comfortable. Others comment that the terrace has a good view of the surrounding area.
positive:
Friendly and accommodating staff
Several guests comment that the staff is warm and friendly, and add that the staff ensures that guests have everything they need. Others note that the staff is knowledgeable about where to eat and places to visit, and provides suggestions on how to get there.
Negative Reviews
negative:
Slow Internet connection
Some guests say that the Wi-Fi signal is weak inside the rooms, and add that the Internet connection takes time to open websites and mobile applications. Others comment that the signal is better near where the modem is, while a few suggest bringing a pocket Wi-Fi device.
negative:
Amenities need attention
A handful of guests say that the garden is overgrown and needs some trimming and maintenance. Others comment that that the bathroom has no hot water, and add that the shower drain takes time to flush the water out.
negative:
Limited staff hours
A few guests note that there is no front desk on-site, while some say that the staff has to be contacted upon arriving to let them in. Others are quick to point out that check-in instructions are provided upon booking as well as the contact numbers of the hotel management.