Positive Reviews
positive:
Location, Location!
Matterhorn Motel boasts a fantastic location, close to shopping, dining and the casino. Outdoor enthusiasts will appreciate the many hiking trails nearby, the ski resorts within a short drive. Five minutes away, Tahoe Keys Marina also offers boat rentals. In addition, most guests found it convenient that the hotel was easy to find.
positive:
Warm Welcome
Look forward to receiving a warm welcome. The staff at Matterhorn Motel is genuinely friendly, helpful and accommodating. If you run into any problems, they will try resolve it in an efficient manner. If you need good suggestions on where to go, don't hesitate to ask, as the staff is very knowledgeable about the area.
positive:
Accommodating Parking
Guests appreciated the onsite parking, which accommodates large vehicles, including RVs, trailers and buses.
Negative Reviews
negative:
Renovations on the Way
The property is older but it is well kept and most guests were pleased with their rooms. Still, many guests thought overall hotel appearance is outdated, and some renovations are necessary. Updates on the decor, sealing the door gap, and the addition of a bathroom fan would improve the accommodations. Fortunately, the hotel is planning renovations very soon.
negative:
Traffic Noise
Though most guests did not have an issue with noise, a few did mention hearing street traffic from their rooms. If you're a light sleeper, it's a good idea to bring a pair of earplugs along as a precaution.
negative:
No Issues Reported
So far, no recent negative opinion has been expressed by guests about this hotel.