Hotel Marriott Hartford/Windsor Airport (Windsor, USA)

Many guests have said that the beds at this hotel are very comfortable and that helped them to get a good night's sleep while staying there. The quality of the mattresses made the room as a whole much more comfortable for these guests.

Past guests have commented on the hotel's pool, saying that the water is quite warm and and the pool is very relaxing. This pool added value to the experience of staying at this property for guests.

A number of guests have been impressed by how efficient the reception staff is at this hotel. Guests have said that they were able to receive their room keys and be on their way in a matter of minutes and this got their time at the hotel off on the right foot.

Most guests have been disappointed by the lack of refrigerators in the rooms at this property. These guests believed that this should be standard in a hotel of this caliber, especially given the premium rate that they were paying for their rooms.

Numerous guests have voice their displeasure regarding the property's Wi-Fi, as you are forced to pay to access it. This is a situation where guests were expecting to receive free internet use upon arrival and were surprised when this additional charge was present.

There have been complaints about the lack of soundproofing between rooms. Guests could hear everything that their neighbors were saying, which made them feel like the hotel lacks in privacy. Past guests have also mentioned that they can hear noise from the hallways.