Positive Reviews
positive:
Above and beyond.
Travellers mention that the staff goes above and beyond to make sure you feel at home during your stay here. From giving you ideas on what to do and see in the area to assisting you with any problems you may have, the staff is available and ready whenever you need them.
positive:
Superb location, close to hot spots.
The hotel is in a fantastic location close to the Zocalo, Almeda Park, and the Plaza de la Revolucion. Travellers felt satisfied with their choice in this hotel because they could find everything they needed within a few minutes from the property. There are also a bunch of shops, restaurants and cafes close by on Avenue Independencia if you want to escape the hotel and enjoy some traditional Mexican experiences.
positive:
Breakfast buffet top-notch.
Recent reviews indicate that previous guests really loved the buffet breakfast service at this hotel. There is something fresh and flavourful at every meal and there are also many choices for every palate. Guests also enjoy a fresh coffee or juice at every meal.
Negative Reviews
negative:
Bed bug woes.
Visitors report that the hotel has some bed bugs, which immediately put them off and had them complaining to the staff. This is a big problem that will prevent future guests staying in the future if it is not taken care of.
negative:
Noise, noise, everywhere.
Recent reviews state that the hotel does not have enough soundproofing. The guests could hear their neighbours in the next-door rooms, doors slamming and the traffic and noise from the street would come through at all hours.
negative:
Teeny tiny rooms.
The rooms are quite small at this hotel and previous guests have had rants over just how cramped they felt.