Positive Reviews
positive:
Friendly staff provide efficient service
The service is one of the highlights of this hotel, with a number of staff members identified by name and thanked for their particular efforts throughout the comments from previous guests. Reviewers agree they felt welcome from the moment they arrived through to departure, and there are a number of compliments for individual receptionists who were efficient and helpful.
positive:
A pet-friendly hotel
Those who traveled with pets were delighted with the hotel’s pet-friendly policy, which allows pets to stay for free with their owners.
positive:
Convenient location near highway
The hotel offers an excellent location for those passing by on the I-15, with a situation roughly 80 miles outside of Los Angeles. The majority of reviewers chose this property as an overnight option while on a long drive.
Negative Reviews
negative:
A little worn out
While many reviewers concede that their room was cleaned well prior to their arrival and for the duration of the stay, the majority felt the hotel was not well maintained and suggested an upgrade. There are numerous comments on different items of maintenance, such as light bulbs, bathroom fixtures and the state of walls and doors, leading many previous guests to leave negative reviews.
negative:
A questionable neighborhood
Several previous guests felt a little unsafe in the area surrounding the hotel, while others simply found the neighborhood more rundown than they expected. Some reviewers were displeased to see people who were not guests of the hotel hanging about.
negative:
Some ominous warnings
An unfortunate number of reviewers warn potential guests to consider carefully before booking this hotel, as many found the level of maintenance and the neighborhood to be two major negatives that stop them from recommending the establishment.