Positive Reviews
positive:
Exceptional customer service
You just can't find fault in the staff. All of the employees greet or smile at you each time you them. They are very accommodating, and even entertain uncommon requests. Don't be surprised if they go the extra mile to help you. Moreover, they treat you like family.
positive:
Luxurious and fascinating spa
Tan-Tar-A Resort's spa will surely make you pampered and relaxed. The treatments are products of the wonders of nature and science. The staff at the spa never fails to give their best. In addition, availing the spa packages is a great idea since you can save money.
positive:
Many fun-filled activities for guests of all ages
There are many supervised activities for the children, which are organized by a brilliant team. The kids can participate in educational games, arts & crafts making, and camp activities. In addition, the management can arrange memorable children parties.
Negative Reviews
negative:
Issues with the elevators
The elevators for handicaps are not that near to some rooms. Thus, you are advised to choose the rooms near it if you have physically challenged companions. There are also times when only one elevator works. You have to wait for about five minutes. However, it is clean and spacious enough.
negative:
Few insects may be present
There are a few small spiders on the windows or in the bathrooms. However, they are not harmful. If you encounter any of them, ask the staff to spray or put up insect repellants.
negative:
Issues with the air conditioners
Some air conditioners take a long time to cool the rooms. Others emit strange sounds and have minor leaks that make the floor wet. Thus, you are encouraged to wear earplugs and ask for extra mats. If the staff cannot repair it quickly, you can ask for a room transfer.