We’re comparing great hotel deals for you...

    Hotel Mardi Gras Casino & Resort (Cross Lanes, USA)

    Hotel Mardi Gras Casino & Resort (Cross Lanes, USA)

    About Mardi Gras Casino & Resort

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Gym

    Rating overview

    8.0
    trivago Rating Index® based on 8651  reviews from:
    • Hotels.com(8.0/10)
    • LocationExcellent  9.2 / 10
    • RoomsVery good  8.0 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    Great food all round

    Guests clearly enjoyed their dining experiences during their stay. To start the day, the complimentary breakfast was said to be especially good, with a fantastic selection to choose from. For the remaining meals, the buffet at The French Quarter Restaurant & Bar and the light meals and burgers at Café Orleans both received a great deal of praise.

    positive:

    Excellent onsite casino

    Most guests had come for the casino, and were eager to try their hand at a few games. They mentioned that the casino was especially attractive with all the slots, table games and others that they were looking for. The dog track was a particular highlight for many.

    positive:

    Good location

    Guests liked the location for two reasons. Firstly, it was quite close to an interstate exit, and so easy to find when first arriving. Secondly, those who had business or other engagements in Charleston found it to be very easy to get to from the hotel.


    Negative Reviews

    negative:

    Unhappiness with the room rates

    A surprising number of guests reported being unhappy with the ultimate room rate they were charged. Either they found a price online that the hotel would not match when they arrived in person, or found later that they could have gotten a better rate at a third party booking site.

    negative:

    Walls are “paper thin”

    Many guests reported that they could easily hear sounds from adjacent rooms, even normal ones like people talking. Others mentioned that the doors tend to slam closed, creating even more noise. It did not make for a peaceful night.

    negative:

    Rude and uninterested staff

    There were far too many guests complaining about rude or indifferent staff members for comfort. Guests felt that they were not being heard by certain staff members who did not behave in a professional manner.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    Property amenities
    1. Express check-in
    2. Lift
    3. Gym
    4. Parking
    5. Terrace
    6. Porter service
    7. Indoor swimming pool
    8. Hotel safe
    9. Conference rooms
    10. Non-smoking rooms
    11. PC with internet
    12. Casino in the hotel
    13. 24-hour reception
    14. Laundry service
    15. WiFi in public areas
    16. 24-hour room service
    17. Car hire
    18. Concierge
    19. Pool
    20. Free WiFi
    21. Breakfast
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. In-room accessibility
    5. Teleprinter
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Electric kettle
    7. Air conditioning
    8. Minibar
    9. Pay-TV
    10. Radio
    11. Satellite TV
    12. Desk
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Free WiFi (rooms)
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel

    Contact

    1 Greyhound Drive,  25313,  Cross Lanes,  USA
    Telephone: +1(304)7761000 | 

    Frequently Asked Questions about Mardi Gras Casino & Resort

    • Is there a pool area at Mardi Gras Casino & Resort?

      Yes, Mardi Gras Casino & Resort offers 1 pool area.

    • Are pets allowed at Mardi Gras Casino & Resort?

      No, Mardi Gras Casino & Resort doesn’t allow pets.

    • Is parking available at Mardi Gras Casino & Resort?

      Yes, Mardi Gras Casino & Resort provides Parking for guests.

    • Where is Mardi Gras Casino & Resort located?

      Mardi Gras Casino & Resort is located in 1 Greyhound Drive, 25313, Cross Lanes, USA.

    • Which popular attractions are close to Mardi Gras Casino & Resort?

      Mardi Gras Casino & Resort Nearby attractions include Yeager Airport, West Virginia State Capitol.

    Interesting hotels nearby Mardi Gras Casino & Resort

    These hotels may also be interesting for you...

    Destinations nearby Mardi Gras Casino & Resort

    Other destinations close to Mardi Gras Casino & Resort

    Explore nearby attractions