Hotel Marbella (Mexico City, Mexico)

Cleanliness is high on the list of priorities for guests and those at this hotel find them lovely and clean when they arrive. They say the housekeeping staff do an excellent job during their stay, keeping them clean and tidy, changing bed linens daily and leaving fresh towels.

Guests say that the hotel is in a good area. It feels safe and there are plenty of shops, bars and restaurants within a few-minutes walk. There is a metro station just two minutes away for when you want to explore more of Mexico City.

Opinions on how comfortable a bed is will obviously vary from person to person, simply because it is such a subjective thing, but it is noticeable how many guests have praised the beds here. You can expect a comfortable night's sleep!

While the hotel includes free Wi-Fi, which guests always appreciate, some say that the service at this hotel is poor. It may be slow and some guests do not have any signal in their room, although the Wi-Fi does work downstairs in the common areas.

Some guests find the facilities included in the rooms to be a bit basic, noting that there is no mini fridge and no tea and coffee making facilities. This is a disappointment for some guests who would like at least to have a drink in their room.

Guests say that the taxi service arranged by the hotel, who they are affiliated with, is expensive. The taxis do not have a meter and the price you will be charged is twice the cost of a taxi which you can get on the street just around the corner.